• +603 7803 4040
  • Amsterdam, 109-74

Application Management Services

Based on our vast experience in handling Application Management engagements for clients across different industry verticals, We have arrived on different AMS flexible plans for our customers.

Overall, Application Management Services enable organizations to effectively manage their IT applications while leveraging external expertise, resources, and scalability. It allows businesses to stay competitive, innovate, and adapt to changing technological landscapes without the burden of maintaining and supporting applications internally.

  • Application Support: We offer ongoing support and maintenance for applications throughout their lifecycle. This includes resolving issues, troubleshooting, and ensuring that applications function smoothly and efficiently.
  • Application Monitoring: we involves in monitoring the performance and health of applications to proactively identify and address potential issues. Monitoring may include metrics such as response times, uptime, and resource utilization.
  • Incident Management: We handle incidents and service requests related to applications. They follow predefined processes and service level agreements (SLAs) to ensure timely resolution of issues and minimal disruption to business operations.
  • Change Management: Our AMS includes managing changes and updates to applications, such as patches, upgrades, and enhancements. This ensures that applications remain secure, compliant, and aligned with evolving business needs.
  • Release Management: we oversee the planning, scheduling, and deployment of application releases. They coordinate with stakeholders to minimize risks and disruptions associated with new releases or updates.
  • Performance Optimization: Our AMS focuses on optimizing the performance of applications to enhance efficiency, scalability, and user experience. This may involve tuning configurations, optimizing code, and implementing best practices.
  • Security Management: we implement and maintain security measures to protect applications from threats and vulnerabilities. This includes access control, data encryption, and compliance with regulatory requirements.
  • Reporting and Analytics: Our AMS includes generating reports and analytics on application performance, usage trends, and incident resolution metrics. These insights help organizations make informed decisions and improve IT governance.

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